Membership Directors

Challenges

You own the numbers that keep the club strong: new members joining, existing members renewing, and a waiting list that reflects a club people want to belong to.

What sits underneath those numbers is harder to see. The experience that wins a member, and the experience that keeps one, depends on the standard being held every day, across every team, whoever happens to be on. When it slips, you rarely hear about it at the time. You see it later, in a non-renewal or a quiet word at the bar.

How Obbi can help

Obbi takes the standard out of people’s heads and puts it into one live system, where the proof builds itself from the work your team already does.

• Set the standard for the member experience once, from the welcome at the door to how the course and facilities are presented, and see in one live view where it is being held across every department.
• Because compliance, operations, safety and training run through the same system, a safe, well-run club is not a separate project. It is the same standard that protects your members and your club’s name.
• When a board member, an insurer, or a prospective member asks whether the club holds its standard, you can show it in one live view.